Terms and Conditions
Last updated:
The use of this Website is subject to these Terms and Conditions, inclusive of Our standard Terms and Conditions for the supply of Goods and Services, Privacy Policy, Refund Policy, and any other documents referred to herein. Together, these constitute the full agreement between You and Us.
Please read these Terms and Conditions carefully before You use the Website.
By using the Website, You indicate that, effective upon the date on which You have used the Website, You have read, accepted, and agreed to be bound by these Terms and Conditions.
If You do not agree with these Terms and Conditions, You should cease using the Website immediately.
Definitions
Agreement means the terms and conditions contained herein, together with any quotation, order, invoice, or other document or amendments expressed to be supplemental to this Agreement.
We, Us, Our or Ourselves means North Coast Fibreglass Pty Ltd, its successors and assigns, or any person acting on behalf of and with the authority of North Coast Fibreglass Pty Ltd.
You, Your or Yourself means any person using this Website who is of the legal age of eighteen (18) years.
Incidental item(s) means goods and or services that may be purchased or sold through this Website to be supplied and or provided by Us to You, as specified on Our Website.
Website means a location which is accessible on the internet through the World Wide Web and which provides multimedia content via a graphical user interface.
Prohibited Content means any content on any advertising media that:
is, or could reasonably be considered to be, in breach of applicable laws or industry codes
contains, or could reasonably be considered to contain, misrepresentations
is, or could reasonably be considered to be, misleading, deceptive, unlawful, or likely to mislead or deceive
infringes, or could reasonably be considered to infringe, any person’s intellectual property rights
Personal Information means any information that identifies or can be used to identify You, directly or indirectly, including but not limited to first and last name, date of birth, email address, gender, occupation, or other demographic information.
Confidential Information means information of a confidential nature, whether oral, written, or electronic, including this Agreement, intellectual property, operational information, know-how, trade secrets, financial and commercial affairs, contracts, and pricing details.
Acceptance
We reserve the right to change any of the Terms and Conditions displayed on this Website, including Our Privacy Policy, at any time by notifying You through this Website.
By continuing to use this Website, it shall be deemed that You agree to be bound by the amended Terms and Conditions as notified and posted on the Website.
If You intend to transact through this Website, including purchasing goods and or services, then You warrant that:
You are at least 18 years of age
You have the power to enter into this Agreement
You acknowledge that this Agreement creates binding and valid legal obligations upon You
Compliance with Laws
You represent and warrant that Your use of this Website will comply with all applicable laws and regulations, including applicable privacy and data protection laws.
Privacy Policy
We are committed to protecting Your privacy in accordance with the Australian Privacy Principles.
We recognise that when You choose to provide Us with information about Yourself, You trust Us to act responsibly and in Your best interests. Accordingly, We have policies in place to protect Your Personal Information.
Storing Your Information
We will take all reasonable steps to ensure that Your information held by Us is:
accurate
up to date
complete
applicable
not misleading
used only for the purposes stated in this document and or Our Privacy Policy
We will maintain security safeguards to protect Your information and will take all reasonable steps to ensure that it is not disclosed to any unauthorised person or entity.
Securing Your Information
When making a transaction through this Website, Your information will pass through a secure server using SSL encryption technology.
This encryption process helps ensure that Your information cannot be read by or altered by outside influences.
Information We Collect
When You request Goods or Services, We may collect Personal Information supplied by You when You complete an online form in order to:
facilitate the purchase of Goods and or Services
process transactions efficiently
analyse Website services
provide a higher level of customer service
conduct informative or promotional activities
We may also collect the following information and tracking data for statistical purposes and to improve the Website:
Your IP address
the date and time of Your visits
Your clicks and activity on this Website
the referring Website through which You clicked to this Website
technical information on Your browser, device, and operating system
Information We Release
We will only release information about You where:
authorised by You
required by law
required in order for Us to provide Goods or Services, such as to third party suppliers or delivery companies
Where information is supplied to third parties, only sufficient information will be provided for the third party to perform their services, and it may not be used by them for any other purpose.
Except as stated above:
We do not share, give, sell, rent, or lease information to third parties
Your Personal Information will only be disclosed to employees within Our organisation who need to know it in order to provide information, products, or services to You
Access and Correction
Under the Privacy Act, You can ask to see any information We may hold about You and request correction of inaccuracies.
We will comply with such requests to the extent required by law within fourteen (14) days of receiving Your request. We may ask You to verify Your identity to help Us respond efficiently.
Other Data Protection Rights
You may have the following data protection rights:
to access, correct, update, or request deletion of Personal Information
to object to processing or request restriction of processing of Personal Information
to request portability of Personal Information
to withdraw consent at any time where processing is based on consent
to complain to a relevant data protection authority where applicable
Questions and Concerns
If You have any questions or comments, or if You have a concern about the way in which We have handled any privacy matter, please contact Us via email, post, or the contact section of this Website.
Attention: Privacy Officer
Postal Address: 33 Greenwich Parade, Neerabup WA 6031
Cookies
We and Our partners may use cookies and similar tracking technologies, such as pixels and web beacons, to collect and store information when You use this Website.
These technologies may be used to track:
whether an email sent through the Website was delivered and opened
whether links within the email were clicked
IP address, browser, email client type, and similar details
Website usage and traffic
These cookies do not read Your hard drive, but may be stored on it to enable the Website to recognise You when You return.
Mailing Lists
If at any time You are on a mailing list of Ours, You may request to be removed from the same. If there is no unsubscribe button provided, please contact Us through the Contact Us section of this Website.
Returns, Damaged or Defective Goods
Our policy in relation to Returns, Damaged or Defective Goods shall be as specified in Our standard Terms and Conditions for the supply of Goods and Services.
We do not accept returns for change of mind or where You make a wrong decision unless due to Our negligence or incorrect information supplied by Us.
Copyright and Trademarks
The contents of this Website are at all times the copyright or trademark property of either Ourselves, Our suppliers, or linked third parties.
You may not distribute, reproduce, display, or publish any trademark or other content of this Website for any purpose whatsoever without prior written approval from the relevant owner.
You agree to indemnify Us against any claims, costs, damages, or losses incurred by Us should You fail to comply with this clause.
Advertisers and Linked Sites
The display on Our Website of any advertiser, or the provision of a link to third party Websites, does not constitute Our endorsement of the advertiser, third party provider, their Website content, or their business practices.
As We do not control the content of third party Websites:
access to such Websites is at Your sole risk
You should review the terms and conditions and privacy policies of those Websites upon access
We accept no liability in relation to any dealings, promotions, or activities between You and advertisers or third party providers.
Specifications and Information
Specifications and information provided on this Website are given in good faith based on Our knowledge, experience, or information provided by manufacturers, suppliers, or other sources believed to be accurate at the time.
If You have concerns as to the suitability of Goods or Services for a particular use, We recommend that You contact Us or seek independent professional advice.
You acknowledge and accept that colours of items displayed on the Website may not reflect the true and actual colour of such items due to factors such as:
the quality of images supplied
the quality, age, or settings of Your monitor
If colour is a major factor in Your decision making, We recommend You contact Us before purchase.
On-Line Ordering
Display on this Website does not guarantee the availability of any particular Goods.
All orders placed through this Website are subject to confirmation of acceptance by Us.
Orders for Services are also subject to confirmation of suitable timeframes between You and Ourselves for the provision of those Services.
Continuous Service
Due to the inherent nature of Websites, We cannot guarantee uninterrupted or continuous availability of this Website.
The Website may be unavailable from time to time for maintenance or scheduled upgrades. Where possible, We will provide advance warning.
We accept no liability in relation to Website downtime, whether scheduled or otherwise.
Termination of Use
These Terms and Your access to Our Website may be terminated by Us, at Our sole discretion, at any time without notice and without any requirement to provide a reason.
In the event of termination, We shall have no liability to You whatsoever, including for any consequential or direct loss You may suffer.
Jurisdiction
This Website, excluding any linked third party sites, is controlled by Us from Our principal business premises in Australia.
Our servers are located in Australia, and Your information may be transferred to, stored, or processed in Western Australia.
By accessing this Website, You agree that the laws of Australia shall apply to any dealings, actions, or claims arising out of, or in relation to, this Agreement or Your use of this Website, irrespective of any conflict with laws applicable in Your country of domicile.
We or Our subcontractors may also use cloud technology to store or process Personal Information, which may result in storage of data outside Australia. All subcontractors are required to comply with the Australian Privacy Act in relation to overseas transfer or storage of Personal Information.
You further acknowledge and agree that:
any claim against Us must be made in the State of Western Australia
any legal proceedings will be conducted in English
We make no representation that Goods or Services offered through this Website are appropriate, available, or suitable for use outside Australia. Accessing any material or content from or through this Website which is illegal in Your country of domicile is strictly prohibited.
General
The failure by either party to enforce any provision of these Terms and Conditions shall not be treated as a waiver of that provision, nor shall it affect that party’s right to subsequently enforce that provision.
If any provision of these Terms and Conditions is found to be invalid, void, illegal, or unenforceable, the validity, existence, legality, and enforceability of the remaining provisions shall not be affected.
We shall be under no liability whatsoever to You for any indirect and or consequential loss and or expense, including loss of profit, suffered by You arising out of a breach by Us of these Terms and Conditions. Alternatively, Our liability shall be limited to damages which shall not exceed the fee of the Services.
Message Boards
Where Message Boards are provided for use by Website users:
they may not be used to promote Websites or any commercial or business activity
We are not responsible for opinions expressed in the Message Boards
by posting a message, You agree to take full legal responsibility and liability for Your comments, including offensive or defamatory statements
Feedback
Feedback is provided for the purpose of facilitating trading on Our Website.
Feedback:
must not contain offensive, defamatory, retaliatory, or inappropriate language or content
may be removed by Us if considered offensive, defamatory, retaliatory, or inappropriate
may only relate to a specific transaction
must not be posted in relation to a transaction that does not concern that specific transaction
must not be about Yourself
must not include contact details or Personal Information
Neither party shall be liable for any default due to any act of God, war, terrorism, strike, lock-out, industrial action, fire, flood, storm, or other event beyond the reasonable control of either party.